This is reminder that FSA participants with a 2013 balance to claim will need to itemize their expenses on a claim form and have the claim postmarked/faxed marked on or by April 30, 2014. The Claim it by Date may be viewed on www.myflexonline.com. Once on the landing page, look to the middle of page. Then look just below the wording in blue “Unreimbursed Medical Benefit”.
For the participants convenience, expenses may be itemized on a claim form obtained on the employee Flex web site: www.myflexonline.com. Once on the landing/benefits overview page, hover over tab at top, Claims and Payments. Then click Submit a Claim. Next, itemize the expenses on the form and follow the prompts to Print Claim Form. Last, submit to our office a copy of the signed and dated Online Claim Form with receipts. An insurance EOB (explanation of benefits) may be submitted in lieu of receipts. All documentation submitted to verify eligibility of an expense must reflect the service date, services rendered and charges incurred/patient responsibility.
Also, participants should visit the site to review their account for any outstanding 2013 debit card swipes that are requiring verification or to view if there is a balance due on their account.
The Custom Benefit Services office is ready to assist participants with any questions or to assist with their online account as well. You can reach them at 800-809-8161; fax: 352-369-9461.