ITS Investigating Login Issues

ITS Investigating Login Issues

Santa Fe College's Clock Tower on the Northwest Campus.

November 30, 2023 – Some Santa Fe College students are running into difficulties accessing their SF accounts. Because of changes at Microsoft, using a phone number or email address to identify the user of the account is no longer their preferred recovery method.

College officials are working on a solution, but students who receive the “keep your account secure” prompt should click the “I want to set up a different method” link in the bottom left of the Microsoft Authenticator screen. 

For additional assistance, contact the SF Help Desk at or 352-395-5999.